Shipping & Service Process

How to Ship Your Watch for Restoration

To ensure the safe and secure handling of your watch during restoration, follow our detailed shipping guide. We’ll walk you through packaging, shipping, and what to expect along the way.

Packaging Your Watch

Proper Packaging for Safe Shipping

1. Protect Your Watch

Wrap your watch securely using bubble wrap or soft padding to prevent any movement inside the box. Make sure the watch is tightly cushioned to avoid damage during transit.

2. Use a Secure Box

Place the wrapped watch in a sturdy, small box. The box should not be too large, as a box with excessive space can cause the watch to shift and get damaged. Make sure the box is properly sealed to avoid accidental openings.

3. Include a Return Shipping Label

To ensure the watch is returned to you after restoration, include a completed return shipping label. This ensures a smooth return process.

4. Choose Trackable Shipping

Always use a trackable, insured shipping method. We recommend using services such as USPS Priority, FedEx, or UPS, and make sure to get a tracking number.

What to Expect

Once We Receive Your Watch

1. Inspection & Assessment

Once your watch arrives, we perform a detailed inspection to evaluate its condition. You will receive a confirmation of receipt and the proposed restoration plan.

2. Restoration Process

After receiving approval, our professional technicians will begin the restoration work. This includes polishing, refinishing, and any other necessary repairs.

3. Return Shipping

Once the work is complete, we’ll securely package your watch and return it to you via your chosen shipping method. You will receive a tracking number to monitor the return process.